At Leyton Florist, we proudly serve households and businesses across the Leyton area as your trusted local florist. Our reputation is built on consistently delivering fresh, beautiful flowers and arrangements. We go the extra mile to ensure your flowers arrive in perfect condition, so you can enjoy their beauty for as long as possible.
On the rare occasions when your flowers arrive damaged or significantly wilted, please let us know without delay. We guarantee a fresh flower delivery, and if your order has been compromised in transit, we want to make it right. Simply contact us as soon as your delivery arrives, providing your order details and a clear photo of the damage. This helps us quickly assess the issue and process your request efficiently.
We stand by our freshness window policy. All our fresh flowers are delivered in Leyton with a minimum five-day freshness guarantee, starting from the day you receive them. If your flowers do not last for five full days (when cared for as per our included instructions), please reach out to us. We are passionate about ensuring you get to enjoy the full beauty and fragrance of your recipients' bouquet for as long as possible.
Should your flowers arrive damaged, or if they do not meet our five-day freshness guarantee, you may be eligible for a refund or a replacement arrangement. Once we have received the necessary details and photos from you:
Our aim is always to resolve your concern promptly and leave you delighted with our service.
We are continuously striving to improve and value your feedback. If you are dissatisfied with any aspect of our service, quality or delivery, please let us know as soon as possible. To lodge a complaint, simply contact us with your order details and a description of your concern. Our friendly local team in Leyton will review your case and respond within two working days to discuss the issue and agree on the best solution.
Leyton Florist is proud to be trusted by local residents and businesses alike for fresh, high-quality flowers and attentive customer service. We take every complaint and feedback seriously—and turn every issue into an opportunity to serve you better. Our returns, refunds, and complaints policy is designed to ensure complete peace of mind when ordering your flowers in Leyton.
If you have any questions about our policy or need assistance with an order, our dedicated local team is always happy to help. Thank you for choosing Leyton Florist—your local fresh flowers specialist.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
